Showing posts with label customer. Show all posts
Showing posts with label customer. Show all posts

Friday, March 9, 2012

Report Manager configuration

We deployed Reporting Services recently to a customer with a latest release and build. When they type in http://<server>/ReportServer, this just comes up with a screen like a navigation sreen showing folders and links to reports. What needs to be done to get the Report Manager screen showing?

It has been a while since I actually installed Reporting Services. When they go into configuration, all of the green checks are there (except for Web Service Identity, which is Red).

Thanks for any information.

Solved it...the user was not using the Virtual Directory. Sorry for the "newbie" post.

Tuesday, February 21, 2012

Report Formatting Differently on different servers with same RDL

This is a good one:

Same RDL, 2 different servers. I run the report on my computer and export to PDF, it prints properly. When the customer runs the report on their server (SSRS 2K5 SP1, same as mine), they get it displayed differently. The columns on the report extend to the next page and the lines are thicker.

Is this a formatting issue on the customer's PC? It uses standard fonts (Tahoma, Sans-serif).

Any ideas?

maybe you are using a matrix on the report and the customer has different data (more data) that makes the matrix extend?

lines are thicker? I can't think of anything there unless it is the fonts, but you look ok with that.

|||

No, it is not a matrix report. It is a standard layout table that is 10 inches wide, it's set for landscape with .5in margins.

|||I did some more research and started a new report from scratch and the same issue occurs.