Report Manager stops with HTTP 401 error (unauthorized)

Hello!
During my holiday the report manager stopped working and it is not possible
to access the reports using http://reportserver/reports. All automatic
distribution of reports have also stopped. As always, nobody has done
anything on the web server except adding a new website.
All reports are available from http://reportserver/reportserver and working
as they should.
Has anyone experienced the same and have any leads on how to fix this? I
have tried different security settings on the virtual directories, but
everything seems like it was from installation date. I am reluctant to
change security settings using rsconfig, etc. because all reports are
working.
Many thanks in advance.
Best regards,
Vemund HagaYou might take a look at a couple of things. I am not sure what the cause
is, but it sounds like a user account issue with the reports directory.
The account which runs the Reports web service might have changed or have a
bad password. You can find this in IIS for the virtual directory.
The unattended execution account may have changed or have a bad password.
The SQL Agent may have stopped. Subscriptions would no longer be delivered.
As you know, there could be various reasons why something like this
happens. Just wanted to throw you a few bones to get you going.
Accessing the Reports directory, or subscriptions failing to fire should
write errors to the log file. If you send me the log files, I will take a
look and see if I find something.
(bradsy@.microsoft.com)
--
| Reply-To: "Vemund Haga" <vemund.haga@.nospam.nospam>
| From: "Vemund Haga" <vemund.haga@.nospam.nospam>
| Subject: Report Manager stops with HTTP 401 error (unauthorized)
| Date: Tue, 16 Aug 2005 16:30:06 +0200
| Lines: 21
| Organization: DM Huset AS
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| Hello!
| During my holiday the report manager stopped working and it is not
possible
| to access the reports using http://reportserver/reports. All automatic
| distribution of reports have also stopped. As always, nobody has done
| anything on the web server except adding a new website.
|
| All reports are available from http://reportserver/reportserver and
working
| as they should.
|
| Has anyone experienced the same and have any leads on how to fix this? I
| have tried different security settings on the virtual directories, but
| everything seems like it was from installation date. I am reluctant to
| change security settings using rsconfig, etc. because all reports are
| working.
|
| Many thanks in advance.
|
| Best regards,
| Vemund Haga
|
|
|