Monday, March 12, 2012

Report Manager help URL set to http, not https

We have an SSL cert in place on our production platform and for some reason
the help link in report manager is calling the help page through http, not
https and subsequently the call fails.
Does anyone know if it is possible to change the link to https somewhere in
the config files?
All other links work OK.
Thanks
DarrenHi Darren,
I have the same problem...
Did you manage to find a resolution?
Cant seem to find one on the newsgroups.
Many Thanks
Alex Young
"Darren" wrote:
> We have an SSL cert in place on our production platform and for some reason
> the help link in report manager is calling the help page through http, not
> https and subsequently the call fails.
> Does anyone know if it is possible to change the link to https somewhere in
> the config files?
> All other links work OK.
> Thanks
> Darren|||This is a known issue in RS. There is unfortunately no work around.
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alex Young" <Alex Young@.discussions.microsoft.com> wrote in message
news:86358E44-48A6-4549-B059-1EE867CD647B@.microsoft.com...
> Hi Darren,
> I have the same problem...
> Did you manage to find a resolution?
> Cant seem to find one on the newsgroups.
> Many Thanks
> Alex Young
> "Darren" wrote:
>> We have an SSL cert in place on our production platform and for some
>> reason
>> the help link in report manager is calling the help page through http,
>> not
>> https and subsequently the call fails.
>> Does anyone know if it is possible to change the link to https somewhere
>> in
>> the config files?
>> All other links work OK.
>> Thanks
>> Darren|||Thanks for this. In the end I got the firewall config changed to allow http
as well as https.
Darren
"Daniel Reib [MSFT]" wrote:
> This is a known issue in RS. There is unfortunately no work around.
> --
> -Daniel
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Alex Young" <Alex Young@.discussions.microsoft.com> wrote in message
> news:86358E44-48A6-4549-B059-1EE867CD647B@.microsoft.com...
> > Hi Darren,
> >
> > I have the same problem...
> >
> > Did you manage to find a resolution?
> >
> > Cant seem to find one on the newsgroups.
> >
> > Many Thanks
> >
> > Alex Young
> >
> > "Darren" wrote:
> >
> >> We have an SSL cert in place on our production platform and for some
> >> reason
> >> the help link in report manager is calling the help page through http,
> >> not
> >> https and subsequently the call fails.
> >>
> >> Does anyone know if it is possible to change the link to https somewhere
> >> in
> >> the config files?
> >> All other links work OK.
> >>
> >> Thanks
> >> Darren
>
>|||Is this a known issue only with the "Help" link OR also with links such as
"Home", "My Subscriptions" etc in Report Manager?
"Daniel Reib [MSFT]" wrote:
> This is a known issue in RS. There is unfortunately no work around.
> --
> -Daniel
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Alex Young" <Alex Young@.discussions.microsoft.com> wrote in message
> news:86358E44-48A6-4549-B059-1EE867CD647B@.microsoft.com...
> > Hi Darren,
> >
> > I have the same problem...
> >
> > Did you manage to find a resolution?
> >
> > Cant seem to find one on the newsgroups.
> >
> > Many Thanks
> >
> > Alex Young
> >
> > "Darren" wrote:
> >
> >> We have an SSL cert in place on our production platform and for some
> >> reason
> >> the help link in report manager is calling the help page through http,
> >> not
> >> https and subsequently the call fails.
> >>
> >> Does anyone know if it is possible to change the link to https somewhere
> >> in
> >> the config files?
> >> All other links work OK.
> >>
> >> Thanks
> >> Darren
>
>|||Just with the help link.
-Mo|||Alex and Darren,
Sorry to disagree with Daniel Reib. There is a work around.
1) Access the IIS Manager
2) Go to the Default Web Site. Find the 'Reports' virtual directory and
expand
3) Locate the folders that have a sub folder â'helpâ'.
4) Right click and select properties
5) Go to the Directory Security tab, click the â'Editâ' button under Secure
communications
6) Uncheck the checkbox for â'Require secure channel (SSL)â'.
7) All the sub folders with that contain a help file donâ't require
SSL â'deâ', â'enâ', â'esâ', â'frâ', â'itâ', â'jaâ', â'koâ'.
Your Help link should work. The Help files really don't require SSL anyway.
Cheers!

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